At PADI Gear, our goal is your complete satisfaction. You may return a new item for any reason within 30 days for a full refund.
Returns will be processed within 7-10 days of receiving. You will be notified via email once your refund has been approved in our system. Please allow 2-4 business days for funds to appear in your account after receiving this email.
How to Return an Item
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.